All individuals seeking an Emotional Support Animal and/ or a Psychiatric Service Dog prescription approval letter, must complete the online medical questionnaire consisting of 74 questions. Not all of the questions are going to pertain to you, but be sure to answer the ones that do, and be sure to be as thorough and as detailed with your responses as possible, not to mention, as honest as possible. The questionnaire is the MOST important step in this process, so please, take it very serious and do not rush through it trying to complete as quickly as possible. It’s a lot better to give more information than is needed, than it is to give not enough. Because it could take you some time to complete, please make sure that you give yourself as much time as possible to complete, as you won’t be able to save your answers and come back to it later.
You can begin the medical questionnaire by clicking on the “Get Started” tab located in the main navigation menu, or by clicking the “Get Started Now” tab below.
Potential client patients should keep in mind that if the evaluating medical professional does not feel comfortable writing you a prescription for an Emotional Support Animal and/ or a Psychiatric Service Dog, then you will receive a same-day refund. Refunds are granted only to those who are not approved by the evaluating DOGtor medical professional.
After completing your online questionnaire, you will be required to choose the treatment plan that best applies to you and make a payment. If you ONLY need an ESA letter for housing, please choose the Housing Plan. The entry level housing plan is called the “Care Plan” and is only $159. If you ONLY need a PSD letter for travel, then please choose the Travel Plan for $149. If you would like, and/ or need documentation for BOTH, you will want to select the Compassion Plan for 199.00, which will cover both travel and housing. Regardless, you must submit payment at that time or your medical questionnaire will not be processed and sent to the appropriate medical provider for review.
The DOGtor, a medical provider licensed in your state, will review your medical submission and you should receive an email from the assigned medical provider regarding your approval status within 24-48 hours. In the event that The DOGtor needs further information, he/ she may ask you for further information and/ or more detailed responses to the answers provided.
All individuals who have submitted the online medical questionnaire should hear back from the evaluating medical professional within 24-48 hours. The medical professional will then email you from their personal email address to the email address that you provided, so please make sure to check your spam/ junk folders, and wait patiently for their correspondence. The medical professional may ask you to provide more information about your responses, so please be prepared to provide further details if they may need more info from you in order for them to make an informed decision regarding an ESA/ PSD approval. Usually these questions are asking for further clarity for you might have been a bit too vague in answering a specific question(s).
As stated in Step 3, if the medical provider does not approve you, you will receive a same-day refund. However, in the event that you are approved, you will receive your emailed PDF copy of the prescription letter(s) right away.
Although medical studies and literature have underscored the many benefits that pets can have on the human psyche, reading about it will never be the same as experiencing this incredible power first-hand with your emotional support animal! So what are you waiting for? Getting qualified for an ESA is only a phone call away! Have you seen The DOGtor today?